Home >> How To Contact us

Here at Mac Optical, our main focus is customer satisfaction and to achieve that, we try to offer the best quality prescription sunglasses at cheap prices as well as supreme customer service. However, we understand that customers can always have problems with the products they receive so we offer a 30 day return or exchange policy. To know more about our return policy, please visit the Shipping & Returns page.


We appreciate and welcome any comments, feedback, suggestions, or queries our customers may have. To contact us for anything regarding our service or Mac Optical, our customers can call us at 0086-1810-6974-258 or e-mail us at  sales@glassesempire.com.

Our customer service will try its best to help you out in any problems you may be facing regarding your order placement, your delivery status, your received package and product, your return or shipping problem, or exchange queries.


Our office and customer service is open on all days except Sundays and bank holidays. For weekdays, our timings are 8 AM to 6 PM and for Saturdays, we are open at 9 AM to 5 PM.


We take your information and privacy seriously. Please rest assured that any information you share upon contacting us will remain strictly confidential and we will not sell, exchange, or transfer your information to anyone. We appreciate and look forward to any word you may have for Mac Optical.


Thank you for shopping at Mac Optical. Have a good day!